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Website Payments Standard
is: A hassle-free, easy and convenience.
We are using PAYPAL Payment Gateway. You don't need
a Paypal account.
Terms and
Conditions of Sale
The use of
this site is governed by the TERMS AND CONDITIONS OF SALE set forth
below. Your use of this site or purchase from Concord indicates
your acceptance of these terms and conditions. Concord reserves the
right to make changes to this web site and these terms and
conditions at any time without any prior notice. General advice on
this website has been prepared without taking into account your
objectives or needs. Before acting on the advice, consider its
appropriateness.
Concord is
the service provider; it is also referred to as "us" and "we".
Customer is the person or organization who purchases or seeks
services from Concord; it is also referred to as "you".
Price:
All prices
on this site are Australian dollars. We only accept payment in
Australian dollars. The exchange rate will be varied upon the daily
rate charges by your credit card company. We do not responsible to
currency rating.
Order
Confirmation
For all the
Shop Online, we must receive the money from the Paypal account
before we can post the goods. You may receive an email confirmation
about the order, but it doesn't mean the order is confirmed until
the fund is cleared.
Shipment
Note:
For all the United States or Canada enquiry or
purchase, please contact the Canada branch, Australia headoffice
cannot mail any order to Canada.
Delivery Arrangements
- All
parcels will have to be signed for at the time of
delivery.
Delivery
Charges
- Customers
are responsible for paying
any freight charges incurred from a refused
shipment and unclaimed goods.
- Depending
on the delivery arrangements the
cost for any re-delivery attempts will be passed to the
customers if the delivery address is unattended at the time of
delivery.
Australia
- Goods
value over $59, free delivery within
Australia.
- Goods
value under $59, flat delivery fee is AUD$8 within
Australia.
International
- Customer
have to pay the mailing fee according to Australia
Post and the website will work
out the mailing fee automatically.
Delivery
Times
- Concord
will make every effort to deliver on time, approx. 3-10 working
days.
- Customers
are responsible to have someone at the delivery address to sign for
and accept the delivery. If a delivery attempt has been made to an
unoccupied address, then the order will be taken to local Post
Office for pickup. No further attempts will be made to deliver
directly to the delivery address.
- We do not
accept PO Box address if there is difficulty to delivery with the
nominated address. Email will be sent to request alternative
delivery address.
- Delivery
times exclude Merchant’s order processing time. The delivery time
estimates do not include Merchant handling time (e.g. to authorise
an order and process it through the warehouse).
- Delivery
times are independent of the weight or dimensions of a
parcel
- In rural
and regional areas of Australia, delivery to final destinations may
take longer. If in doubt please check with your local Post
Office.
Placing an
Order
All orders placed are subject to confirmation and acceptance by
Concord.
Additions cannot be made to online orders once they have been
confirmed.
Online
Pricing
All prices listed on the web site are for internet orders only.
Although this web site is affiliated with a retail store by the
same name, the website www.concordhealth.com.au is operated as a
separate business unit, with its own costs and pricing
structure. For this reason stock on our website is offered at
different prices to that in the stores.
Therefore:
- Prices
advertised on the website are not the prices available in the
retail store
- Prices
available in retail store will not be matched by the
website
Cancellation & Return
Policy
We do not
provide any cancellation, return or refund service, so please be
careful about what you order.
Price
Variation
Concord may vary prices for received orders in the event of price
changes or mistakes made by suppliers.
In the case of price increase, you may cancel the order by giving
notice to Concord, which must be received within seven days of the
price increase notification.
Stock
Availability
If a product is not listed or marked as Out of Stock on the website
then it not available for sale with online orders.
PAYMENT
Payment Types accepted
For on-line orders, accepted payments include:
- Credit
Cards (Visa/ Mastercard) and
- PayPal
payments. You don’t need a PayPal account.
Credit Card
Surcharge
Currently there is no surcharge, for Visa/Master
Card/Bankcard.
Payment
variations
If an order is modified or cancelled, where possible Concord will
return any overpayment.
DISCLAIMER
Due to changing market forces and other extenuating circumstances
that affect product availability, and price stability we reserve
the right to withdraw any product we advertise and change prices
without notice.
Information
contained throughout the web pages and in our database is believed
to be accurate and reliable at the time of publishing. There may be
misprints, human errors, and omissions. We reserve the right to
make changes and corrections in prices, products, and
specifications without notice.
Images
displayed on this web site should be regarded as illustrative and
informational purpose only. The actual products are often not
identical to the images. Hyperlinks (URL) provided throughout our
product pages can only be used as references only. The products we
carry are often not identical as the contents contained in the
links. If unsure, please contact our sales team.
Concord
shall not be responsible for the content of any other site accessed
via the Concord site; that information is the responsibility of the
site owner and Concord has no control over it. Links to other sites
are provided for convenience only and do not represent any
endorsement by Concord of the products offered by the site
owner.
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